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Participant
February 21, 2025
Answered

How to Fix this unknown error metadata information?

Whenever I save my file in Adobe Illustrator, a dialog box with metadata information (such as file path, fonts, colors, and user details) automatically appears on my artboard as text. How can I stop this from happening?

 

Mike_Gondek10189183
Mike_Gondek10189183Correct answer
Community Expert
February 21, 2025

Try turning off background saves

 

 

If that does not work try resetting your prefs.

3 replies

Mike_Gondek10189183
Community Expert
Mike_Gondek10189183Community ExpertCorrect answer
Community Expert
February 21, 2025

Try turning off background saves

 

 

If that does not work try resetting your prefs.

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Participant
February 21, 2025

THANK YOU 

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