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Lieke5F9D
Participant
July 4, 2021
Answered

How to open normal document in Illustrator? Illustrator document is not showing white area/Artboard.

  • July 4, 2021
  • 3 replies
  • 537 views

A few days ago I opened a new document on Illustrator, and the workspace showed this. Normally it is just dark grey, with a white drawing area. Does someone know how to put it back to normal?

 

Thanks a lot 

 

 

{Renamed by MOD}

This topic has been closed for replies.
Correct answer tromboniator

I think the easiest way is to close this document and open a new one using a preset that is not Film & Video or HDV/HDTV 1080.

 

Peter

3 replies

Anshul_Saini
Community Manager
Anshul_SainiCommunity Manager
Community Manager
July 5, 2021

Hi there,

Sorry about the trouble. As mentioned above, you are using Films & Video preset. For different workspaces, Illustrator has different presets. The one you are referring to as "dark grey, with a white drawing area." can be any of the following presets:

  • Mobile
  • Web
  • Print
  • Art & Illustration

Also, I would suggest you visit this help article (https://helpx.adobe.com/illustrator/using/create-documents.html) to know more about creating documents.

 If you need any further assistance, do reach out. We'd be happy to help.

Thanks & Regards,
Anshul Saini

tromboniator
Community Expert
tromboniatorCommunity ExpertCorrect answer
Community Expert
July 4, 2021

I think the easiest way is to close this document and open a new one using a preset that is not Film & Video or HDV/HDTV 1080.

 

Peter

    J E L
    Community Expert
    J E LCommunity Expert
    Community Expert
    July 4, 2021

    @Lieke5F9D Is it that way on every workspace you change to? Try to reset your panels to a different Workspace (Window > Workspace). You may need to reset your preferences. Here's how:  How to set preferences in Illustrator (adobe.com). If this doesn't work, let us know what version you are using and what OS.

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