How to revert my zoom tool in illustrator?

Question

While I was using illustrator, my zoom tool suddenly started working differently. Usually, I just drag to the right to zoom in and to the left to zoom out. Now it just creates a box that it zooms into when I let go. How do I change this back? I already tried toggling animated zoom.

Anubhav M · Answer

Hello @Jørgen Anders29110160li72,

We understand that encountering technical issues can be frustrating. I hope the suggestions shared by Ton helped resolve the problem. If not, kindly try a clean reinstallation of the GPU drivers (Intel / NVIDIA / AMD) and setting the Graphics Preference to High-Performance for Illustrator (https://www.amd.com/en/support/kb/faq/gpu-110) if you're using a Windows computer and checking if it helps?

If you're using a Mac, try resetting Illustrator's preferences by following the steps shared in this article (https://helpx.adobe.com/illustrator/kb/troubleshoot-preference-issues.html) and sharing your observations.
Disclaimer: Please note that resetting preferences will remove all custom settings, and Illustrator will launch with the defaults. You may save a backup of these settings from the location mentioned in the article.

Looking forward to hearing from you.

Thanks,
Anubhav

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