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C
claudioh32488842
Participant
October 12, 2017
Answered

I can not create new blank file in Illustrator. / Não consigo criar novo arquivo em branco no illustrator.

  • October 12, 2017
  • 2 replies
  • 551 views

I have already uninstalled the antivirus, I have already reinstalled the illustrator and nothing.

What should I do?

Illustrator cc 2017

Windows 10 64bit

Thank you.

já desinstalei o antivirus, já re-instalei o illustrator e nada.

O que devo fazer?

Illustrator cc 2017

Windows 10 64bit

Obrigado.

This topic has been closed for replies.
Correct answer Monika Gause

Try and open the Preferences > General. Active the option "Legacy New Document Dialog"

2 replies

Simmer1
Community Expert
Simmer1Community Expert
Community Expert
October 12, 2017

Hey,

Can you send a screenshot?

Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
October 12, 2017

What exactly happens?

a crash?

the dialog does not appear?

C
claudioh32488842Author
Participant
October 13, 2017

Nothing happens in truth. No window, no warning appears. Only an empty window appears when I click create new file.

Nada acontece na verdade. Nenhuma janela, nem aviso aparece. Apenas uma janela vazia aparece quando clico em criar novo arquivo.

Monika Gause
Community Expert
Monika GauseCommunity ExpertCorrect answer
Community Expert
October 13, 2017

Try and open the Preferences > General. Active the option "Legacy New Document Dialog"

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