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Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
oct 26, 2021 2:00 p. m. UTC
Resuelto

I can't comment on the "č" key after the update

I can't comment on the "č" key. Maybe make a bug report? Or first try and reset the preferences?

 

But the automatic update can be turned off in the Creative Cloud app in the preferences.

    Este tema ha sido cerrado para respuestas.
    Ashutosh_Mishra
    Ashutosh_MishraRespuesta
    Inspiring
    nov 2, 2021 1:08 p. m. UTC

    Hi all,

     

    Adobe Illustrator 2022(v26.0.1) is now released worldwide which fixes the issue of typing č, đ and Đ characters. Please update your app to the latest version & see if it helps.
    Let us know if you face any concern. We'll be happy to look into it.

     

    Regards,

    Ashutosh

    Ver en hilo

    21 respuestas

    Ashutosh_Mishra
    Ashutosh_MishraRespuesta
    Inspiring
    nov 2, 2021 1:08 p. m. UTC

    Hi all,

     

    Adobe Illustrator 2022(v26.0.1) is now released worldwide which fixes the issue of typing č, đ and Đ characters. Please update your app to the latest version & see if it helps.
    Let us know if you face any concern. We'll be happy to look into it.

     

    Regards,

    Ashutosh

    Traducir
      Aurel5C54
      Participant
      nov 2, 2021 1:25 p. m. UTC

      Working! Thanks!

      Traducir
      drejc+sans
      Participating Frequently
      nov 2, 2021 8:53 a. m. UTC

      I have same problem

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      Aurel5C54
      Participant
      nov 2, 2021 8:33 a. m. UTC

      Just so you know, 26.0.2 update fixed Č and č key, but Đ and đ are still not working using Croatian keyboard!

      Traducir
      Srishti_Bali
      Srishti_Bali
      Legend
      nov 1, 2021 2:55 p. m. UTC

      Hi all,

       

      Thanks for your time and patience. We have tried to address this issue in our latest Prerelease build of 26.0.1.

      Please follow the instructions below to get CCD Prerelease to build.

      1. If you are not already part of the Illustrator Prerelease program, then please click this link to join the prerelease – https://www.adobeprerelease.com/beta/85A6F544-2705-49BD-8314-DD549C6A1713
      2.  Accept Prerelease Agreement.
      3. Go to Creative Cloud Desktop and look for Prerelease in the Apps section.
      4. Install/Update to Illustrator Prerelease 26.0.1 from Creative Cloud Desktop Pre-Release Tab(This will not replace the existing installation of Release build of Illustrator).

       

      Let us know if this helps resolve the issue or if you still need assistance. 

       

       

      Regards!

      Traducir
      MartinPenicka
      Participant
      nov 1, 2021 3:20 p. m. UTC

      After click to your link write me: "Access Denied".

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      Srishti_Bali
      Srishti_Bali
      Legend
      nov 1, 2021 7:12 p. m. UTC

      Please try these steps:

      1. Click this link https://www.adobeprerelease.com/ 
      2. Click Available Programs
      3. Select Illustrator CC.
      4. Join Pre-release Program
      5. Accept Prerelease Agreement.
      6. Go to Creative Cloud Desktop and look for Prerelease in the Apps section.
      7. Install/Update to Illustrator Prerelease 26.0.1.

       

       

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      pēterisg14073974
      Participant
      nov 1, 2021 8:40 a. m. UTC

      Same for me Illustrator V 26.0 latvian key "Ē" not working but E is working.

      It works on other aplications.

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      aleksandrsa53546692
      aleksandrsa53546692
      Participant
      oct 29, 2021 7:05 p. m. UTC

      Same problem with letter "ē".
      Good to know I am not the only frustrated one!

      Traducir
        Ivan Minarik
        Participating Frequently
        oct 28, 2021 10:09 p. m. UTC

        I'm trying to type several special characters in Slovak, namely Č and Ď (both lowercase and uppercase), but Illustrator 2022 won't add them in type field. I can add them manually from Glyphs panel. I tried several fonts and it's not a font issue. I can even type the characters in any field within Illustrator, but not on canvas. Anyone stumbled across similar issue?

        Running Windows 11, i7, 16GB RAM, etc.

        Traducir
        Ashutosh_Mishra
        Ashutosh_Mishra
        Inspiring
        oct 29, 2021 12:16 p. m. UTC

        Hi Ivan,

         

        Sorry to hear about your experience. Product team is aware about this issue and working on the fix. I'd request you to upvote on this UserVoice post & stay tuned for the updates.

         

        Regards,

        Ashutosh

        Traducir
          Aurel5C54
          Participant
          oct 27, 2021 2:23 p. m. UTC

          In the new update, on Croatian keyboard also the "č" does not work, but also "đ" and "Đ"

          Traducir
            Srishti_Bali
            Srishti_Bali
            Legend
            oct 26, 2021 7:44 p. m. UTC

            Hi there,

             

            Sorry to hear about this trouble. We need you help investigating this issue further. I would reuqest if you could share the following details:

            • Are you using any language specific keyboard?
            • Version and language of Operating system.
            • What happens when you press the key?
            • Is this key working with other applications?

             

            Regards,

            Srishti

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            jakubF
            Participant
            oct 26, 2021 8:13 p. m. UTC

            Are you using any language specific keyboard?

            I use the keyboard in the Czech / English version and switch as needed.

             

            Version and language of Operating system.

            Operating system Windows 10 Home, version 21H1, language Czech.

             

            What happens when you press the key?

            Nothing will happen. When I switch the keyboard to the English version, it works and it writes the number 4 correctly. But when I switch the keyboard to the Czech version again, nothing when I press it. Other keys/characters work normally. I tried to insert the 'č' character from the character or glyph map, and this also works fine and the character inserts it. But nothing happens from the keyboard.

            The 'Č' key even works like a capital letter over a caps lock.

             

            Is this key working with other applications?

            Yes key works 'č' works normally in other applications like InDesign, Photoshop, Notes, Word, Chrome, etc.

             

            Note: I uninstalled the current version of Illustrator 26.0 and installed the previous version 25.4.1. and again everything works incl. the 'č' keys on the Czech keyboard.

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              Beky
              Beky
              Participant
              oct 26, 2021 7:14 p. m. UTC

              After updating to 26.0, I have the same problem with typing the letter „č" in the Mac version.

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