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Participant
September 23, 2024
Question

I can't open Illustrator

  • September 23, 2024
  • 1 reply
  • 120 views

It just suddenly could not open one day. I tried to installed and update the app again. I also updated my computer. However, the loading screen froze everytime when I tried to open. I could open the app in other computer but I could not open with my own pc.

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1 reply

Anubhav M
Community Manager
Community Manager
September 23, 2024

Hello @Fall33100035o5lg,

I am sorry to hear about your experience. Would you mind trying the suggestions shared in this help article (https://adobe.ly/3XSm9Eu) and letting us know if they help?

Looking forward to hearing from you.

 

Thanks,

Anubhav