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R
Recep Furkan318245124ysx
Participant
August 24, 2023
Question

I can't open the illustrator beta, the application gives an error

  • August 24, 2023
  • 1 reply
  • 618 views

    This topic has been closed for replies.

    1 reply

    Anshul_Saini
    Community Manager
    Anshul_SainiCommunity Manager
    Community Manager
    August 25, 2023

    Hello @Recep Furkan318245124ysx,

     

    I understand your frustration with Illustrator Beta not launching. I'm here to assist you in resolving this matter. We released a new beta, v28.0.0.10 today. You can manually try updating to this version from the Creative Cloud desktop app and see if it resolves the issue.

     

    If that doesn't help, would you mind confirming the OS version and other system details? Also, please confirm whether the public (GA) version of Illustrator is working.

     

    If the issue still remains, don't hesitate to reach out for further assistance. We're here to help!

     

    Best regards,

    Anshul Saini

    R
    Recep Furkan318245124ysxAuthor
    Participant
    September 3, 2023

    the problem still continues

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    September 3, 2023
    @Recep Furkan318245124ysx  schrieb:

    the problem still continues

     

    Please tell us your system and hardware information as has been asked by Anshul. Without that nobody will be able to help you.

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