Participant

Answered

I can't place PSD and TIF files on Illustrator CS4

Hi,

I have just noticed I can't place PSD and TIF files on Illustrator CS4. I can do it on my office, but I can't at home. Both CS4 version, mac.

Any suggestion?

Thanks

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Correct answer Monika Gause

That's a known issue with CS4 on Yosemite.

There's a hack available somewhere deep down in this forum.

This is not official and nobody takes any warranty for it:

It may or may not work and it may or may not do harm to your computer.

Participant

I have uninstalled and reinstalled, and nothing solved. But I tried with these files and worked.

Participant

Hi,

My mac is 10.11.6 at home (where I have the issue), and files are psd or tiff. No matter rgb or cmyk file are. 8 bits depth.

And I think at office is 10.11 too, and works perfectly. Problem with CS4 at home is I can't select the file to place it.

Correct answer

Community Expert

That's a known issue with CS4 on Yosemite.

There's a hack available somewhere deep down in this forum.

This is not official and nobody takes any warranty for it:

It may or may not work and it may or may not do harm to your computer.

Community Expert

what happens instead?

what operating systems are you running on each machine?

Community Expert

What color mode do they have?

What color depth do they have?

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