I can't save files | 100% RAM and Memory usage, AIRobin

Question

When I'm saving a file after a little more changes illustrator crashes, in the task manager it reaches 100% usage in RAM and Memory, AIRobin in front with more usage, I've already lost a file because I couldn't save your changes, I've already uninstalled illustrator and Adobe Cloud but the problem continues, first it happened in a file, I thought it was him, but after editing another the problem is the same, I have a good Pc I never had this problem of use at 100%, I have 32GB of RAM, SSD 1tb and a Ryzen 5 4600G.
I have also checked if there was any corrupted file, there is not, how can I solve this?
I'm very frustrated because I can't work and I'm not using AiRobin!!

Anubhav M · Answer

Hello @Andreina35401671at2p,I'm sorry to hear about your experience. Would you mind sharing more details, like the exact version of the OS/Illustrator and if Illustrator behaves this way with new files as well, so I can better assist you?Also, try running Illustrator under a different administrator account (Windows / macOS) and share your observations.Looking forward to hearing from you. Anubhav

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