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Participant
November 1, 2022
Question

I can't see anything after saving

  • November 1, 2022
  • 4 replies
  • 237 views

After saving my document (with several blend graphics) and closing then open it again is all invisible,  I can see the element when outlined only...? 
I have reset the computer and still the same. Older less complex files open just fine.

Help! I have a deadline and I can't work like this.

This topic has been closed for replies.

4 replies

Anubhav M
Community Manager
Community Manager
November 30, 2022

Hello @Matthew26900582j4fv,

 

Sorry to hear about this experience and for the late response. I hope the problem is resolved by now. If not, kindly check if Illustrator also behaves this way with other files. If it doesn't, kindly share the file by following the steps shared in this community post (https://community.adobe.com/t5/illustrator-discussions/share-your-files-in-6-simple-steps/td-p/12967531), so we can assist you further.

 

Looking forward to your response.

 

Thanks,

Anubhav

Monika Gause
Community Expert
Community Expert
November 1, 2022

Please tell us your version and system.

Where did you save the file?

Have there been any error messages when opening the file or when saving?

Is "Save in background" turned on the Preferences > File handling? If so, turn it off.

How large is the file on the harddisk?

Is there anything in the layers panel (on the layers)?

Can you see the content if you open the file in Acrobat?

Ged_Traynor
Community Expert
Community Expert
November 1, 2022

Moved to the Illustrator forum

LinSims
Community Expert
Community Expert
November 1, 2022

Please let us know which program you are having problems with. Someone will be along to move this post to the appropriate product forum, where you are more likely to get an answer to your question.

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