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christineavatar
christineavatar
Legend
May 29, 2020
Question

I can't this out!

  • May 29, 2020
  • 5 replies
  • 1533 views

I have been working in Illustrator and all of a sudden I cannot use the paint brush tool. When I go to use the paint brush I get a circle with a line drawn through it. The problem is on a picture drawn on (so far) five layers. The fifth layer will let me use the pen but not the paint brush. I need to have .5 dots to do what needs to be done. I thought I had used something to caused the error so I threw out the layer and put in a new one - the problem persisted. I have used the pencil on other layers. I that what is causing this?

This topic has been closed for replies.

5 replies

christineavatar
christineavatarAuthor
Legend
June 6, 2020

I never found out what caused the problem. 

michelew83603738
Community Expert
michelew83603738Community Expert
Community Expert
June 6, 2020

If the paintbrush had a line thru it, sounds like the layer was somehow locked. But if all is working now, glad it worked out. 

christineavatar
christineavatarAuthor
Legend
May 30, 2020

Today everything work FINE!!! Sorry to have spun this into a big deal. I think what happened was I was using the program on Thursday and didn't close it down. When I went to use it yesterday this one simple thing just didn't work. I closed it down last night and today everything works fine! Next time I'll close down the program and open it up again whenever I have such an inexplicable problem!

christineavatar
christineavatarAuthor
Legend
May 30, 2020

I know I said I figured it out, and I did get it to work, but when I went onto the next picture I drew the first form with the pencil and when I went to use the paint brush I kept getting the circle with the line through it. I shut down the program and opened it back up and it worked. I am able to limp through but there does seem to be a problem.

Larry G. Schneider
Community Expert
Larry G. SchneiderCommunity Expert
Community Expert
May 31, 2020

Did you have a Brush selected from the brush panel?

Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
May 30, 2020

Several of your layers are locked.

tromboniator
Community Expert
tromboniatorCommunity Expert
Community Expert
May 30, 2020

Would it be possible for you to share the file by uploading and providing a link to a hosting site (such as Dropbox)?

 

Thanks,
Peter

christineavatar
christineavatarAuthor
Legend
May 30, 2020

Yes, Peter, I can, if I can figure out how to set it up correctly. I've put the file in Dropbox but it is insisting I need to set it up with an actual email address. I cannot upload the file to the support community as it is not accepted.

Ton Frederiks
Community Expert
Ton FrederiksCommunity Expert
Community Expert
May 30, 2020

You could try CC File sharing:

https://helpx.adobe.com/creative-cloud/help/share.html

christineavatar
christineavatarAuthor
Legend
May 29, 2020

I thought I could go on and do the next one and bide my time on while waiting on an answer. On a blank sheet I imported the gif I was using as a template and I couldn't use my paint brush on the new one either. I don't get it.

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