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Known Participant
January 11, 2026
Question

I cannot for the life of me snap to grids

  • January 11, 2026
  • 3 replies
  • 114 views

demo.gif

 

I have only sanp to grid on 

SmythWharf_0-1768172882322.png

 

 

but i cannot snap to the grid - not mater what i am doing

 

this is a 1200px x 1200px canvas with grid lines 120px x 5 

nothing I do allows me to snap to grid as i want 

 

here is the same example but square rotated

 

Untitled-2_200RGB_Preview2026-01-1101-09-47-ezgif.com-video-to-gif-converter.gif

 

 

and I also have all pixel grid turned off too 

 

SmythWharf_1-1768173084145.png

 

 

This is very confusing any ideas?

 

Best 

 

3 replies

Ares Hovhannesyan
Community Expert
Community Expert
January 25, 2026

Try to reset preferences and try again

Harshika Verma
Community Manager
Community Manager
January 23, 2026

Hi SmythWharf,

 

Hope you're doing well!

We would like to follow up on your issue. Are you able to resolve the issue? Did you share the file with our expert as requested? Please share the details of your operating system and the version of Illustrator installed on your machine.

 

Does that happen with all files, or just this one?

 

We will be happy to investigate further.

 

Thanks,

Harshika

Known Participant
January 25, 2026

https://filebin.net/2lovrgyz252xm5j7 

 

This a link to the file of which I have recreated, I also got some people at work to  test and they cannot, we are on some 2025 and 2026 versions, but from what I can tell just can't get it to work. 

Ton Frederiks
Community Expert
Community Expert
January 25, 2026

Works fine here, what are your advanced settings?

Screenshot 2026-01-25 at 21.36.27.png

Ton Frederiks
Community Expert
Community Expert
January 11, 2026

Can you share that file? Save as PDF or rename .ai to .pdf to attach it to a post here.