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madeline_1602
Participant
Oct 15, 2024 5:22 PM UTC
Question

I cannot use smart guides to create snap to point

I've been seeing multiple responses here regarding how to make Smart Guides to work, nevertheless mine still doesn't work. I tried everyting, smart guides is on, snap to point is on, snap to pixel tried it on and off, in preferences I already verify everything, alingment guides is on, snapping tolerance set to 1 pt.... I don't know what else to do, please I AM DESPERATE TO MAKE THIS WORK IT'S SO BAD WITHOUT IT. Thank you!

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7 replies

Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
Oct 15, 2024 8:38 PM UTC

Is Snap to grid off? It needs to be.

If you can't share a video, please tell us exactly what you want to align where?

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madeline_1602Author
Participant
Oct 16, 2024 10:03 AM UTC

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Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
Oct 16, 2024 10:09 AM UTC

yes.

But can you please show what exactly does not work when aligning?

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Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
Oct 15, 2024 8:05 PM UTC

Hello @madeline_1602,

Sorry to hear about your experience with Smart Guides. Would you mind confirming the OS/Illustrator version and sharing a screen recording of your workflow and the problem, so we can better assist you?

Looking forward to hearing from you.

 

Anubhav

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madeline_1602Author
Participant
Oct 16, 2024 10:01 AM UTC

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