Skip to main content
SonixSensation
Participant
Oct 2, 2020 9:27 PM UTC
Question

I cant click and drag things in illustrator. It makes a ding sound whenever I try to.

Im using Adobe Illustor 2020, and I cannot move objects. Everything is Updated, also to note I am on a school computer so I do not have admin privilages.

9 replies

Robin36203182bqg1
Participant
Jan 15, 2025 8:39 PM UTC

WHAT IS THE SOLUTION I have been looking for hours bro.

 

Translate
    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    Jan 15, 2025 10:02 PM UTC

    WHat is selected? Maybe some objects that are close to the document edges?

    Translate
    Srishti_Bali
    Srishti_Bali
    Legend
    Oct 3, 2020 1:44 AM UTC

    Hi there,

     

    Sorry to hear about this trouble. I agree with Monika, there might be some dialog box which is open and is out of your screen. If you are using a multiple screen system, please check if there is any panel is open. 

     

    Let us know if the issue is already resolved or if you still need assistance with it. We'd be happy to help.

     

    Regards,

    Srishti

    Translate
    SonixSensationAuthor
    Participant
    Oct 7, 2020 3:34 PM UTC

    There isnt a dialog box, I tried hitting escape but it doesnt work.

    Translate
    Mike_Gondek10189183
    Community Expert
    Mike_Gondek10189183Community Expert
    Community Expert
    Oct 3, 2020 12:04 AM UTC

    Have you restarted the computer or resetting the illustrator prefs? 

    Translate
    SonixSensationAuthor
    Participant
    Oct 7, 2020 3:34 PM UTC

    I've tried restarting the computer but not the preferences, I'm not sure how to do that.

    Translate
    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    Oct 7, 2020 5:57 PM UTC

    I would rename the folder as described in here

    https://helpx.adobe.com/illustrator/using/setting-preferences.html

    Translate
    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    Oct 2, 2020 9:44 PM UTC

    And you are sure that no dialog box is open?

    Can you try and click Esc?

    Translate
    SonixSensationAuthor
    Participant
    Oct 7, 2020 3:33 PM UTC

    I tried clicking Esc but it doesnt do anything.

    Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices