Skip to main content
N
nattananp4719894
Participant
January 6, 2018
Answered

I cant find the "Data Recovery Area" when i open my preferences settings - Adobe Illustrator CC

  • January 6, 2018
  • 1 reply
  • 844 views

I looked up in the internet to find the solutions to this problem and all of them said to open > preferences > File handling and Clipboard > Data recovery. My problem is no matter where I look I cant seem to find that "Data Recovery" area anywhere. Can anyone of you guys help me on what can I do to recover my crashed / unsaved data in the Adobe Illustrator CC.

    This topic has been closed for replies.
    Correct answer Monika Gause

    Then most likely it's the first CC version. You can make sure by opening the About Illustrator box and read the number in there. The first version number was 17.

    That version doesn't have auto recovery.

    1 reply

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    January 6, 2018

    Which version of Illustrator?

    N
    nattananp4719894Author
    Participant
    January 6, 2018

    It only labels "Adobe Illustrator". There's no number like "2014/2017" behind it.

    Monika Gause
    Community Expert
    Monika GauseCommunity ExpertCorrect answer
    Community Expert
    January 6, 2018

    Then most likely it's the first CC version. You can make sure by opening the About Illustrator box and read the number in there. The first version number was 17.

    That version doesn't have auto recovery.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices