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Participant
January 29, 2024
Question

I forgot to save my file and my adobe crashed. i was working on an already saved file

  • January 29, 2024
  • 1 reply
  • 128 views

i didn't save the current version and now its lost forever, how can i get it back

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1 reply

Monika Gause
Community Expert
Community Expert
January 29, 2024

So the already saved file cannot be opened?

Use your backup file. You have a backup, right?

 

If you do not have a backup, then the first step is now come up with a backup strategy and then always make backups of your files.

 

If the file can not be opened anymore, then probably Illustrator crashed while saving. 

If you have just lost the recent changes, then nothing can be done about that if Illustrator wasn't able to save or read the recovery file.

 

If the file is still there and cannot be opened, then the Illustrator team can try if they can recover something. But that might or might not work.