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Participant
May 14, 2026
Question

I have a message that said my 'Illustrator Beta is damaged and can't be opened'. What can I do to solve this as I want to use mock up feature but can't at the moment.

  • May 14, 2026
  • 1 reply
  • 9 views

Please help. Don’t know what to do or what I have done wrong to get this message.

    1 reply

    Dave Creamer of IDEAS
    Community Expert
    Community Expert
    May 14, 2026

    Did you try uninstalling and reinstall with a fresh download?

    David Creamer: Community Expert (ACI and ACE 1995-2023)