@JeriTeam007 Thank you for your continued patience. I understand how frustrating this can be. Could you please try the suggestions provided in this community post?
These steps have helped other users facing similar issues, and hopefully, they will work for you as well. Please let me know how it goes!
If it doesn't, can you confirm if this is happening only with the Illustrator app or other CC apps are also affected? Also, have you recently migrated from an older Mac to a new one, and did you use any migration tool to transfer files & apps from the older Mac to the new one?
Thanks,
Anshul Saini
The solution was to format mac and install mac again and Adobe now works 100% thanks.
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