I have a strange problem with the cursor in Illustrator 30.0.2 freezing on a tool.

Question

I am having a strange problem with the cursor in Illustrator 30.8.2. Seemingly at random, the cursor will change from whatever tool I’m using and stay locked on a small circle with a crosshair. It sort of behaves like a paintbrush after that, but does nothing but draw a white line on the art that disappears. After that, I am unable to select any other tool. Restarting the program temporarily helps, the issue recurs within minutes or sometimes longer (it’s very random). I even tried uninstalling/reinstalling the entire thing without keeping preferences. It was fine the first day, but now it’s doing it again. Illustrator is unusable like this. I am running Windows 11 26H2. PC has a Ryzen 7 5800X processor with 64 GB RAM.

mat-z · Answer

Update: if anyone has any idea what to do I’d appreciate it. I’ve tried two different versions of Illustrator and they are both hot messes. In addition to the weird cursor issue described in the original post, now layers are acting like they are locked when they are not, copy/paste does not work most of the time (whether through menu or keyboard) and you can’t open files on the home dashboard. You just get a red circle/slash icon when you try. WTF is going on with Adobe these days? None of the apps I run with them work that great, but Illustrator is practically useless.

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