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Participant
April 17, 2025
Question

I have the .aid file from a recovery file, but illustrator refuses to open it - please help!

  • April 17, 2025
  • 1 reply
  • 106 views

My illustrator crashed and reverted my file back to a VERY early version. I found the .aid files for the file, but it won't open the file. It says "This is an unsupported file type." I tried to change the .aid file to an .ai file, and that also didn't work. I can see the content in a .txt file, but that doesn't do me much good when Illustrator refuses to open it. Can anyone help?! This is hours worth of work! 

1 reply

Anubhav M
Community Manager
Community Manager
April 17, 2025

Hello @matt_0559,

Would you mind providing some details about the circumstances under which these files were saved or edited, and the location of the files where they were stored? For example, were there any unexpected Illustrator crashes, sudden app closures, system shutdowns, or power cuts during the editing process?

 

Also, kindly share a link to a sample file after uploading it to Dropbox/Google Drive/etc, so I can check it on my end. Although I cannot guarantee a successful recovery, I will try my best to do so.

Looking forward to hearing from you.

 

Anubhav