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Participant
February 1, 2024
Question

I keep getting ai123456789.ai duplicate files, how can I stop this?

  • February 1, 2024
  • 1 reply
  • 245 views

I got a refurbished Imac here at work, but 1/3 of the time when I save a file it also saves a duplicate file named something like ai123456789.ai. I'm connected to a server, but my other IMac that I also still am somewhat using because Illustrator on the new one is slow to save doesn't have this problem. I can't delete them, so I moved them into a delete later folder. How can I stop this?

 

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1 reply

Monika Gause
Community Expert
Community Expert
February 1, 2024

Where are you saving your files?

Is save in background on or off in the preferences?

Participant
February 1, 2024

I don't have auto-save on. Just in folders on our server.

Monika Gause
Community Expert
Community Expert
February 1, 2024

Does that also happen when you save to the internal harddisk?