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Participant
August 4, 2023
Question

I'm getting a (UKCO) error

  • August 4, 2023
  • 16 replies
  • 6317 views

I cannot open a file or select a part therof within it as this error keeps popping up

 

    This topic has been closed for replies.

    16 replies

    Participant
    August 6, 2023

    I am also having the same issue since today. With every click the error keeps popping up. And I cannot click any button because they won't appear. Hope this will be solved soon!

    doublemeasure
    Participant
    August 6, 2023

    The operation cannot complete because of an unknown error.

    [UKCO]

     

    Any idea what this is?

    Creative Overlord
    Known Participant
    August 7, 2023

    I can't even open Illustrator since the v 27.8 update (in Australia) - I'm on a Mac Studio, latest OS, and I get the 

    "The operation cannot complete because of an unknown error [UKCO]" message on trying to open it, even when opening from the creative cloud "Updated recently" screen. 

     

    pegandpop
    Known Participant
    August 5, 2023

    I'm having the same error immedietly after updating the program. Mac OS is up to date too. Have uninstalled and re installed illustrator and same issue. Program is unuseable and I need to work. What's going on Adobe??

     

    Ann Bens
    Community Expert
    Community Expert
    August 5, 2023

    Moved to Illustrator forum.

    Participant
    August 5, 2023

    Sorry, I don't understand.

     

    Ann Bens
    Community Expert
    Community Expert
    August 5, 2023

    Moved question to the correct forum.

    kglad
    Community Expert
    Community Expert
    August 5, 2023

    what app?

    Participant
    August 5, 2023

    Sorry, it's Illustrator. Every time I click the mouse I get "The operation cannot complete because of an unknown error. (UKCO)

    Participant
    August 4, 2023

    Having this problem constantly, just started today - it comes up from the moment Illustrator starts up so not specific file related - please help

     

    Using Illustrator 27.8

    MacBook Pro 2.3 GHz running macOS Catalina 10.15.1

    16GB

    Radeon Pro

    Intel UHD graphics

    323GB available of 1 TB

     

    Participant
    August 4, 2023

    Just to add to the above - the fixes at the top did not help