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Participant
August 7, 2026
Question

I'm trying to export grouped artworks as SVGs and PDFs but it keeps exporting the artwork i want and then a random box off in narnia, help

  • August 7, 2026
  • 9 replies
  • 56 views
This is how the files export, that empty box is in every one

Help

    9 replies

    Monika Gause
    Community Expert
    Community Expert
    August 8, 2026

    ANd the black box is 100 % not in the file?

    WHen was the last time you rebooted the computer?

    Participant
    August 9, 2026

    the black box isnt there, i deselected everything before selecting the dog and hitting export selection, i restarted a few days before the post because occasionally my xbox app breaks and idk whats causing the black box

    Monika Gause
    Community Expert
    Community Expert
    August 9, 2026

    Doing another restart and resetting the preferences doesn’t help?

    Resetting the prefs will erase your settings, so you might want to shut down Illustrator and rename the preferences folder.

    Dave Creamer of IDEAS
    Community Expert
    Community Expert
    August 7, 2026

    Can you clarify this last part of your post?

    ...then a random box off in narnia,...

    David Creamer: Community Expert (ACI and ACE 1995-2023)
    Participant
    August 9, 2026

    there is a picture and the box on the left shouldnt be there, i only clicked the dog and hit export selection, it added the box during or after the export