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Participating Frequently
Sep 11, 2024 9:09 AM UTC
Question

I upgraded by subscription but now i'm paying double.

Hi, i recently upgraded my subscription to Creative Cloud because i needed Photoshop and InDesign, problem is, i am paying for Illustrator seperate, why? Does anyone know what i can do? I just want to pay for the Creative Cloud, why should i pay for Illustrator seperately if i literally upgraded to a plan that already has Ai? Any help is appreciated. I also have no idea how to reach Adobe customer service.

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3 replies

Doug A Roberts
Community Expert
Community Expert
Sep 11, 2024 9:09 AM UTC
Participating Frequently
Sep 11, 2024 9:12 AM UTC

I've already been there. But its not showing any phone numbers, or emails or anything.

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Doug A Roberts
Community Expert
Community Expert
Sep 11, 2024 9:17 AM UTC

Use the chat window and ask for a support agent.

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