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xoustified
January 15, 2026
Question

iIllustrator issues after updating to MacOs Tahoe

  • January 15, 2026
  • 2 replies
  • 688 views

Hello everyone,

Recently, I accidentally updated my macOS to macOS Tahoe 26.2, and I have encountered several issues when using Illustrator 2026. Some of these issues include:

  1. Being unable to open files using File > Open in Illustrator. However, the files will open if I click on them directly outside of Illustrator.
  2. Being unable to export files to other formats, as Illustrator lags or freezes as soon as i click on the export button.
  3. Being unable to change or relink images using the Links tool.

 

Is there a way to resolve these issues?

    2 replies

    Abhishek Rao
    Community Manager
    Abhishek RaoCommunity Manager
    Community Manager
    January 15, 2026

    Hi @xoustified,

     

    Sorry to hear that you experience this. Agreeing with expert's suggestion, please first isolate the issue by testing and confirming the details already mentioned in the thread, especially whether a Wacom or similar tablet driver is installed and updated on your system.

    Once you have checked that and confirmed the results, please update this thread with your findings. Based on that update, we can move on to the next action plan and help you get this sorted as quickly as possible.

     

    Looking forward to your update.

    Abhishek

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      xoustifiedAuthor
      January 16, 2026

      Thanks for the replies. I don’t have the Wacom driver installed on my Mac.

      I tried installing it using the link provided in the thread shared by Tom, but unfortunately, it did not solve the issue.

      Ton Frederiks
      Community Expert
      Ton FrederiksCommunity Expert
      Community Expert
      January 15, 2026

      Do you have a Wacom driver installed? Updating may help:

      https://community.adobe.com/t5/illustrator-discussions/can-t-launch-illustrator-macos-tahoe/td-p/15505907

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        xoustifiedAuthor
        January 16, 2026

        Thanks for the reply. I tried installing it, but sadly the issue still remained even after I relaunched Illustrator or restarted my MacBook.

        Anubhav M
        Community Manager
        Anubhav MCommunity Manager
        Community Manager
        January 16, 2026

        Hello @xoustified,

        Thanks for confirming. Would you mind trying the following steps and checking if they help:

         

        - Close all Adobe applications.

        - Rename the UXP folder to UXP.old from the following location:

        (Windows) Navigate to C:\Program Files\Common Files\Adobe\UXP

        (macOS) Navigate to Macintosh HD/Library/Application Support/Adobe/UXP

        - Relaunch Illustrator

         

        If the problem persists, try running Illustrator under a different administrator account (Windows / macOS) and share your observations.

        Looking forward to hearing from you.

        Anubhav

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