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melissacb3
Participant
June 24, 2020
Answered

Illustator 2020 saved PDF won't load in Acrobat DC or Browsers

  • June 24, 2020
  • 1 reply
  • 719 views

Hello Community, 

 

I have recently had an issue with Illustrator PDF's. Once an Ai file is created and then saved as a PDF I automatically have it open in Acrobat DC. However, the PDF file will take FOREVER to load. I tried to also open it in an internet browser with the same results. Previous files have not had this issue but recently this is how all my PDF's are coming out. I even compress the PDF once it is open in Acrobat and it still wont load. 

 

I have the "create PDF" selected for the Ai, I have the layers set to "print" I have tried to reset all my preferences as well to no luck. Can anyone help me with this situation? 

    This topic has been closed for replies.
    Correct answer melissacb3

    When there are a lot of paths in the PDF, such as files that originated in CAD, then it can take some time to load them.


    Yes I made this huge sprial graph image.. LOTS of paths, but cool looking. Luckily this is for a poster so making it into a jpg works out since its background art. thank you for your help!

    1 reply

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    June 24, 2020

    How large is the file? What's in it?

    Which options for the PDF?

    Where do you save it?

      M
      melissacb3Author
      Participant
      June 24, 2020

      To answer your question:

      Ai File: 8983 KB

      PDF Saves as: 3417 KB

      Options on PDF: I'm doing a Press Quality preset, and opnly have the Optimize for fast web view and view after ward selected in general. Downsampling is set to the preset and this is for print so converting to CMYK. 

      Saved: Locally (My PC)

       

      But I figured it out! I needed to convert my background to a jpg. It is a large file vector that I created so I need to downsize it. I've never had a issue with large files before though. They always flattened when I exported them, has anyone else had this issue with large vector files trasfering to PDF?

        Monika Gause
        Community Expert
        Monika GauseCommunity Expert
        Community Expert
        June 24, 2020

        When there are a lot of paths in the PDF, such as files that originated in CAD, then it can take some time to load them.

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