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H
hypnokroete
Participant
November 22, 2019
Question

Illustator CC2014 crashes on macOS Catalina

  • November 22, 2019
  • 3 replies
  • 998 views

Hi all. Got some mature issues with illustrator cc2014 on iOS Catalania 10.15.1. Application crashes quite directly after launch. Photoshop und InDesign run without problems. Thankful for any advice. Here's the log file: https://pastebin.com/aWVNDZ83

 

{Renamed and edited by MOD}

 

 

This topic has been closed for replies.

3 replies

katrinas65680522
katrinas65680522
Participant
February 7, 2020

Hi, 

 

Have you found any solutions for this? Photoshop and InDesign are perfectly working for me but not Illustrator. 

Kindly let me know. Thanks heaps.

Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
February 8, 2020

Either upgrade the software or downgrade the system.

Doug A Roberts
Community Expert
Doug A RobertsCommunity Expert
Community Expert
February 6, 2020

There was never a lifetime license version of CC 2014. If you have CC 2014, you have a subscription, and can freely update to 2020 (if your system allows).

Rishabh_Tiwari
Rishabh_Tiwari
Legend
November 22, 2019

Hi there,

 

Sorry to hear about the trouble you are facing with Illustrator. Could you please share a few more details like:

 

  1. Was Illustrator 2014 working fine on macOS Catalina?
  2. Is there any specific reason you wish to use Illustrator 2014 when our latest version is 2020? I understand that InDesign and Photoshop seem to be working however Illustrator 2014 is compatible with Mac OS X v10.7, v10.8, v10.9, or v10.10 so there could be a compatibility issue as well.
  3. Do you have a printer connected? If not please set Print as PDF as your default printer and then launch Adobe Illustrator.

 

Regards

Rishabh

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