illustration cc error 205

Both versions of 2019 and 2020 fail even though the latest version has been deleted and re-installed. I want to find a solution.

Both versions of 2019 and 2020 fail even though the latest version has been deleted and re-installed. I want to find a solution.
Hello @joe236211165rqv,
Sorry to hear about this experience. Would you mind trying the steps shared in this help article and checking if it helps (https://helpx.adobe.com/download-install/kb/fix-licensing-error-205.html)?
Looking forward to your response.
Thanks,
Anubhav
I was having the same issue and followed the steps on this page and it worked! Thank you! (https://helpx.adobe.com/download-install/kb/fix-licensing-error-205.html)
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