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youhaveemily
Participant
January 16, 2019
Answered

Illustration Error .278

  • January 16, 2019
  • 2 replies
  • 41512 views

When I go to save my illustration file I keep getting an error that is saying "can't save illustration. .278."

I am on Illustrator CC and it's up to date and using Mac OS High Serria which is also up to date. I tried to save it as a .ai file and a PDF file. Also, I tried to move it and save it in Illustrator CS6 and it wouldn't save in there either. I have text in the file, but it's all outlined. I was able to save it with no problems yesterday. This is not the only file that is doing this either. I created a new file with completely different artwork and it still won't save. I even quit and re-opened Illustrator losing all of my work.

I am able to print the artwork, I just can not save it.

EDIT: I am trying to save my file to my external hard drive. I just tried to save it to my desktop and it saved. Can anyone explain this?

Message was edited by: Emily Holke

This topic has been closed for replies.
Correct answer Monika Gause

External hard drives might cause issues:

Illustrator support for networks and removable media

2 replies

Participant
July 2, 2022

I faced this problem too, and after too many attempts to solve it, finally, I did.

I excluded the file(where I will save the illustration>>> in my case "Downloads") from my 'Bitdefender' (Antivirus)Protected Files.

 

 

 

Monika Gause
Community Expert
Monika GauseCommunity ExpertCorrect answer
Community Expert
January 16, 2019

External hard drives might cause issues:

Illustrator support for networks and removable media