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4 replies

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
Jul 31, 2024 1:21 PM UTC

Hello @Hanako,

Sorry to hear about your experience and for the delayed response. I hope the problem is resolved by now. If not, try running Illustrator under a different administrator account (Windows / macOS) to see if it helps.

Looking forward to hearing from you.

 

Thanks,

Anubhav

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Community Expert
Bobby HendersonCommunity Expert
Community Expert
Jul 7, 2024 3:27 PM UTC

Does the jitter occur in both GPU Preview and CPU Preview modes? Sometimes these visual errors occur when a curve is bending too far between anchor points. It needs additional anchor points to stablize the curved path.

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    HanakoAuthor
    Participant
    Jul 8, 2024 5:42 AM UTC

    I think this is a problem with the GPU.  : (

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    Community Expert
    Bobby HendersonCommunity Expert
    Community Expert
    Jul 8, 2024 1:54 PM UTC

    Does the artwork look normal in CPU Preview? Does the artwork look correct when it is printed? I have seen these strange rendering glitches occur on curved paths from time to time, usually in GPU Preview mode. If I add additional points along the path it usually helps the GPU render the path correctly.

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