Illustrator 2019 running at 100% CPU

Forum|Forum|7 years ago
November 28, 2018
2 replies
1438 views

A colleague is having issues with Illustrator.
They are working on 2 simple files. Neither particularly large or complex

The PC is hitting 100% CPU usage- All attributed to Illustrator.
The PC specs are higher than recommended.
I have followed the steps provided on both

https://helpx.adobe.com/in/x-productkb/global/high_cpu_usage_cephtmlengine.html

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html#

I am at a loss now. Illustrator is integral to his daily work and as things stand he can't use it without this issue.

Can you offer any further advice?

Regards,

Zach

This topic has been closed for replies.

LoganHe

Participating Frequently

The same issue here, why did Adobe make Illustrator worst instead of making it better.

ryan_edwards

Inspiring

I would try checking preferences>performance

Maybe restart the machine as well?

jonathane58795059Author

Participant

Re-Starting doesn't help- It may not happen to start, but before too long the same issue occurs.
The performance is fine. I have seen people mention a bug where Illustrator eats the CPU, but the 'solutions' haven't worked in this instance.

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