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jo annes78459527
Participant
December 7, 2020
Question

Illustrator 2021 cannot find the installed fonts on windows 10

  • December 7, 2020
  • 2 replies
  • 348 views

illustrator cloud cannot find font in windows 10

the font is there the name is (Mena Grotesk Black) but illustrator cannot find it and I noticed some other fonts not showing also.

Using Illustrator in Creative cloud v25.01

 

{Renamed by MOD}

This topic has been closed for replies.

2 replies

Srishti Bali
Community Manager
Community Manager
January 18, 2021

Hi there,

 

Sorry about the delay. I am hopeful that the issue was fixed. If not, please try copy-pasting the font in this location (C:\Program Files\Adobe\Adobe Illustrator 2021\Support Files\Required\Fonts) and let us know how it goes. 

 

Feel free to let us know if you still need assistance. We'd be happy to help.

 

Regards,

Srishti

Monika Gause
Community Expert
Community Expert
December 7, 2020

Has the font been installed "For all users"?

jo annes78459527
Participant
December 7, 2020

dont konow never had to do anything like that before.

what do i have to do?