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Paolo5E64
Inspiring
Nov 1, 2022 1:36 PM UTC
Answered

Illustrator 2022 creating temporary folder and .aid file when saving

Hi there,

 

my Illustrator 2022 ist very often creating an AIDBTemp folder (followed by a series of numbers) together with an .aid file with the same name when saving a new Illustrator file on my desktop.

This happens without the programm crashing and is disturbing since it ends up with a desktop full of useless files/folders.

 

Has anybody experienced the same problem?

 

Thanks in advance

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    Gustavo233696385dm8Correct answer
    Participant
    Apr 19, 2023 2:46 PM UTC

    I turned off Automatic Save Recovery Data ==> Adobe Illustrator Preferences ==> File Handling and seems to be working.

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    7 replies

    Gustavo233696385dm8Correct answer
    Participant
    Apr 19, 2023 2:46 PM UTC

    I turned off Automatic Save Recovery Data ==> Adobe Illustrator Preferences ==> File Handling and seems to be working.

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      Paolo5E64Author
      Inspiring
      May 1, 2023 3:51 PM UTC

      it really works, perfect, thanks !!

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      Anubhav M
      Community Manager
      Anubhav MCommunity Manager
      Community Manager
      Nov 2, 2022 9:41 PM UTC

      Hello @Paolo5E64,

       

      Sorry to hear about this experience. Would you mind sharing the exact location where you are trying to save the files? Also, kindly check if saving your work to a different location which is not an external/network drive or a cloud-synced folder helps resolve the problem.

       

      Looking forward to your response.

       

      Thanks,

      Anubhav

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        ChadCameron
        Participant
        Mar 9, 2023 7:57 PM UTC

        I've had this same problem too. My desktop ends up covered with many versions. I have used Illustrator for many years and wondering if this is a new normal behavior.  I have to delete these files manually.

        Thanks!

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        Anubhav M
        Community Manager
        Anubhav MCommunity Manager
        Community Manager
        Mar 15, 2023 12:47 PM UTC

        Hello @ChadCameron,

         

        We understand that encountering technical issues can be frustrating. Would you mind checking if the desktop folder is being actively synced to the cloud by OneDrive for Windows or iCloud for macOS and turning it off to check if it helps? We appreciate your time and effort in helping us resolve this issue.

         

        Looking forward to your response.

         

        Thanks,

        Anubhav

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