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christinaw71571870
Participant
March 18, 2022
Question

Illustrator 2022 keeps crashing on Windows 10 Home!!!

  • March 18, 2022
  • 1 reply
  • 154 views

I´m desperete!

Illustrator 2022 keeps crashing on my brand new Asus laptop with windows 10 home. The report says "uninstall Hancom Office"

 

I don´t have this software installed!

 

Regards Christina

This topic has been closed for replies.

1 reply

Anubhav M
Community Manager
Community Manager
March 21, 2022

Hello @christinaw71571870 ,

 

Sorry to hear about this experience. I would request you to try and find Hancom Office from Apps & Features under Windows Settings and uninstall it from there.

 

Looking forward to hearing from you,

 

Thanks,

Anubhav