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Participant
December 7, 2021
Question

Illustrator 2022 ne répond pas

  • December 7, 2021
  • 3 replies
  • 180 views

Bonjour,

 

Depuis que j'ai fait la màj illustrator 2022 je ne peux plus fermer l'app sans que la fenêtre se fige et finisse par se mettre en "ne répond pas" (voir le screen joint)

Et la fenêtre peut rester comme ça des heures tant que la fenêtre pour fermer de force n'apparaît pas

 

Sauriez-vous me dire pourquoi ?

Merci à vous !

This topic has been closed for replies.

3 replies

Anshul_Saini
Community Manager
Community Manager
December 30, 2021

Hi @Mathieu221273513ul9,

 

We are sorry about the trouble. I would request you to update to v26.0.2. We have tried to address this issue in this release. If you don't see this update, you may manually check for updates in the Creative Cloud desktop app. Let us know how it goes.

 

Thanks & Regards,

Anshul Saini

 

Monika Gause
Community Expert
Community Expert
December 7, 2021

So when you quit, Illustrator on Windows crashes?

 

That's a known bug. There are a couple of threads on it and you could try a beta version to solve it (procedure should be in the other threads)

lambiloon
Community Expert
Community Expert
December 7, 2021

Hi this maybe a bug i suggets you to revert back to last working version...regards

Ali Sajjad / Graphic Design Trainer / Freelancer / Adobe Certified Professional