Illustrator 2024 crashes on saving

Question

Hi There,

I need HELP !!!
My Illustrator 2024 keep crashing on mac OS sonoma 14.3 as I save my file, doesn't matter the size of the file, just the action of saving will make it crash, whatever the format(ai, pdf, jpeg) I am using.

I see that Adobe made an annoucement about this bug but what is the easy solution ?

I am just starting of on a brand new iMac 24 M3 2023. from what I can tell there isn't the option to intall an older version of OS on it !

Thank you !

Monika Gause · Answer

Please contact Customer Care and have them take a look into it. In the forum we do not yet have seen that many solutions for this hardware and system. Scrap that - we have seen none.

https://helpx.adobe.com/contact.html

If this can be solved, could you please update the thread? Thank you.

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