Skip to main content
alexandermaleev
Participant
Feb 14, 2024 1:53 PM UTC
Answered

Illustrator 2024 lags after new update

Hi,

I've been experiencing lag on my Mac Illustrator since an update a few weeks ago. Oddly enough, even after reinstalling earlier versions of Illustrator, the problem persists.

 

By lag, I mean random but annoying ~1-second freezes of the entire app when moving any object with the Selection Tool. This happens with small and big documents, new and old ones. Every time.

 

I have Macbook Pro 16", 2021

M1 Max Silicone, 64 Gb of RAM.

 

As Illustrator is the primary software I use for my livelihood, I cannot begin to express my level of frustration. Dear Adobe, it feels like you've literally broken the tool for me.

 

P.S.: Creative Cloud Cleaner haven't helped as well.

    This topic is closed to new replies. Start a new post to keep the conversation going.
    Monika Gause
    Monika GauseCorrect answer
    Community Expert
    Feb 14, 2024 3:47 PM UTC

    Please try:

    - turn off Magnet (at least for Illustrator)

    - exchange the primary and secondary monitor 

    - turn off one monitor

     

    Does any of this improve the situation?

    None of this should be a permanent solution, but at least it gives the engineers a clue.

     

    If you find out something, please post it here: https://illustrator.uservoice.com

    And also: if there is an issue with Magnet, please report it to them.

    View reply

    12 replies

    Resource Media
    Participant
    Nov 23, 2024 3:10 AM UTC

    I had similar lagging issues. It would lag when zooming in and out, the zoom would also be skittish. I'd stop zooming and it would continue. Copying with the option key would be delayed, just moving around text would would be laggy. I had Magnet installed. I quit magnet and everything went back to normal - including my sanity. Thanks!

    Translate
    daniels40432413
    Participant
    Aug 27, 2024 3:31 PM UTC

    Hi ! Exactly the same here! Did you fix the Problem in any way ? Would be very very helpful ! Thanx and Best, Daniel

    Translate
    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    Feb 14, 2024 2:01 PM UTC

    Are you on Sonoma? If so, there are still issues that nobody could solve yet. Or even identify.

     

    Do you have multiple monitors plugged in? Using Spaces for them? Do you have the Magnet app installed?

    Translate
      alexandermaleevAuthor
      Participant
      Feb 14, 2024 3:37 PM UTC

      Hi! Thanks for your answer Monika!

       

      Yes to everything!

      I have Sonoma. Tried both Stable and Beta versions.

      I have Magnet App Installed.

      I run two monitors: Apple Studio Display 27" and Cintiq Pro 27".

       

      Translate
      Monika Gause
      Community Expert
      Monika GauseCommunity ExpertCorrect answer
      Community Expert
      Feb 14, 2024 3:47 PM UTC

      Please try:

      - turn off Magnet (at least for Illustrator)

      - exchange the primary and secondary monitor 

      - turn off one monitor

       

      Does any of this improve the situation?

      None of this should be a permanent solution, but at least it gives the engineers a clue.

       

      If you find out something, please post it here: https://illustrator.uservoice.com

      And also: if there is an issue with Magnet, please report it to them.

      Translate
        Terms & ConditionsAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices