GonzaloLeonardo

Participant

Question

Illustrator 25.0 Too slow - Imposible work / Muy lento - Imposible trabajar

Forum|Forum|5 years ago
November 20, 2020
7 replies
415 views

Hi,
Illustrator version 25.0 is extremely slow on iMac i5 3.2Ghz with 32GB of RAM running Os Mojave.
It gets very stuck from the moment you open a new file and it gets worse with use.

I have already formatted up to macOS and it remains the same.
Its imposible to work.

Hola,

El illustrator version 25.0 es extremandamente lento en iMac i5 3.2Ghz con 32GB de RAM con Os Mojave.

Se traba mucho desde el momento de abrir un archivo nuevo y va empeorando con el uso.

Ya he formateado hasta el macOs y sigue igual.

Es imposible trabajar.

Performance

This topic is closed to new replies. Start a new post to keep the conversation going.

Ashutosh_Mishra

Inspiring

Hi there,

sorry to hear about your experience. In addition to responses given earlier, please try following steps given on this community post(https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illustrator/td-p/11561981?page=1) & let us know if it helps.

Regards,

Ashutosh

GonzaloLeonardoAuthor

Participant

Hi @Ashutosh_Mishra ,

I've already tried all those steps before posting and haven't found the solution.

What else could it be?

Community Expert

Community Expert

Is the Dictation service turned off in the preferences?

GonzaloLeonardoAuthor

Participant

Hi @Monika Gause,

yes, the dictation is off.

Community Expert

Community Expert

Hi. Check if your GPU meets the minimum requirements: https://helpx.adobe.com/illustrator/system-requirements.html

Try enabling/disabling GPU Performance in preferences.

Marlon Ceballos

GonzaloLeonardoAuthor

Participant

Hi @marliton, Thanks!...but I have already check the requeriments and I exeed the minimum.

With and without GPU performance is the same.

I dont know why is too slow.