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Artelles
Known Participant
March 12, 2021
Answered

Illustrator 25.2.1 GPU/CPU Preview change the colors

  • March 12, 2021
  • 5 replies
  • 10237 views

When I use GPU preview - colors change to brighter and juicier, and when I use CPU preview - colors change to not bright and faded.

In both cases, colors are false and not reliable to reality. (If compare with macOS preview for example)

Also, colors in Palettes always shown like in CPU preview, so if you work in GPU preview, you can't see any relations colors in your artboard with colors on palettes.

 

macOS Big Sur 11.2.3

Illustrator 25.2.1

AMD Radeon Pro 5700 XT 16 GB

This topic has been closed for replies.
Correct answer Ton Frederiks

Edit: Simple updating to the most recent versions corrects the problem.

You will still need to check your color settings after that.

It looks like the latest Photoshop update is causing the problem.

Use the CC app to revert Photoshop to the Previous version (22.2.0) and then change your Color Settings to what you want it to be.

5 replies

Ton Frederiks
Community Expert
Ton FrederiksCommunity ExpertCorrect answer
Community Expert
March 24, 2021

Edit: Simple updating to the most recent versions corrects the problem.

You will still need to check your color settings after that.

It looks like the latest Photoshop update is causing the problem.

Use the CC app to revert Photoshop to the Previous version (22.2.0) and then change your Color Settings to what you want it to be.

Participating Frequently
June 23, 2021

Hi, This did not work for me. I 'downgraded' to 22.2.0 and illustrator still has inaccurate colors in GPU view and relatively accurate colors with CPU. See the images below. However, performance in CPU view is terrible. Adobe, if you're listening, the "correct answer" above did nothing for me. Please help.

Ton Frederiks
Community Expert
Community Expert
June 23, 2021

This problem was solved by an update, month ago.

You have a different problem, please start a new thread and show your color settings.

MooksGoo_howdy
Inspiring
March 17, 2021

Same issue since the update. I'm about to send a million things to print but very unsure if it'll print correctly. Adobe, can you help please? Urgently! 

Ton Frederiks
Community Expert
Community Expert
March 17, 2021

Check your document profiles at the bottom of your document window, if it shows Untagged RGB or Untagged CMYK, you have turned off color management:

 

 

MooksGoo_howdy
Inspiring
March 17, 2021

I restarted Illustrator and the colours were fine again - very odd indeed (and slight panic!). Thanks for the reply.

Participant
March 17, 2021

I am having the same issue.

 

Ton Frederiks
Community Expert
Community Expert
March 16, 2021

Can you check if your color settings emulate Illustrator 6?

If so, see if this helps:

https://community.adobe.com/t5/illustrator/colores-en-actualizacion-25-2-1/m-p/11901986#M267992

Artelles
ArtellesAuthor
Known Participant
March 17, 2021

~/Library/Caches/ and ~/Library/Preferences don't contain any Adobe folders on my mac, so this is doesn't work for me.

Ton Frederiks
Community Expert
Community Expert
March 17, 2021
traitdemarc
Participant
March 16, 2021

Still no answer? I have the same problem here...