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harv81
harv81
Participant
Oct 22, 2024 6:59 PM UTC
Question

Illustrator 25 crashing a lot..

Is anybody else having this issue with Ai 25 crashing often and then having a dialog box saying to restore default settings when you haven't changed any settings at all?? Brand new Mac Book pro

BTW and everything is updated.. I've since deleted 25 and am back on 24. 

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    1 reply

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    Oct 22, 2024 7:14 PM UTC

    So this has been a clean install on that Macbook or did you do an update?

    Did you reset the preferences and did that improve anything?

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