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Chris Bourke at Smartfish
Participant
November 17, 2022
Question

Illustrator 27.0.1 crashing when saving as EPS

  • November 17, 2022
  • 3 replies
  • 443 views

Hi, since updating to Illustrator 27.0.1 I have an ongoing issue with Illustrator haning and then crashing when saving as an Illustrator EPS.

I have tried multiple files, restarted both application and computer numerous times.

Was all working fine before the update.

Anyone else having this same issue?

 

 

This topic has been closed for replies.

3 replies

Community Manager
November 30, 2022

Hello @Chris Bourke at Smartfish,

 

Sorry to hear about this experience. I hope the suggestions shared by sishamIAGD and Monika helped resolve the problem. If not, kindly share some sample files by following the suggestions shared in this community post (https://community.adobe.com/t5/illustrator-discussions/share-your-files-in-6-simple-steps/td-p/12967531), so we can check them on our end.

 

Looking forward to your response.

 

Thanks,

Anubhav

Monika Gause
Community Expert
Community Expert
November 17, 2022

Are you saving to your desktop? If not, please try that as well.

sishamIAGD
Community Expert
Community Expert
November 17, 2022

Have you tried clearing your preferences?

How to reset Illustrator Preferences - Adobe Support Community - 10602277

Also what setup do you have? This will help us to know advise we can give and who can help answer your issues.