Illustrator 27.2 freezes before printing

Question

I am outputting to an Epson 3880 using Windows 11 and have 64Gb of RAM. Up until a few days ago I had never experienced a problem printing. I can now produce (usually) one print. When trying to output a second print the dialogue proceeds as normal, the preparation progress bar completes but when the printing progress bar appears Illustrator freezes before the bar even beginning to populate. The only way to output a second print is to close Illustrator with the Task Manager and relaunch. I have changed nothing on the system.

Thoughts appreciated...

Anubhav M · Answer

Hello @Hoppity,

Sorry to hear about the printing issues. I hope the suggestions shared by Monika helped resolve the problem. If not, kindly try running Illustrator under a different administrator account (https://support.microsoft.com/en-us/windows/create-a-local-user-or-administrator-account-in-windows-20de74e0-ac7f-3502-a866-32915af2a34d), removing and reinstalling your printer drivers (https://epson.com/Support/Printers/Professional-Imaging-Printers/Epson-Stylus-Pro-Series/Epson-Stylus-Pro-3880/s/SPT_CA61201-VM), and sharing your observations.

Looking forward to your response.

Thanks,

Anubhav

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