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matthewm6739477
Participant
August 1, 2023
Question

Illustrator 27.7 Image Trace Doesn't Work

  • August 1, 2023
  • 3 replies
  • 323 views

First of all, every time I restart/reinstall illustrator nothing changes. I can't get the image trace window to open. It's hard to explain because It's so literal. Image trace is collapsed in my tool bar and I go to expand the window and it either disappears or doesnt respond. I can't even post a picture because there is nothing happening. Then, if I can finesse the window to expand, WHAT IS THIS NEW IMAGE TRACE?????? 
It doesn't work as well as the old image trace. I assume the only cure for this is get a legacy version of illustrator. Adobe, if it ain't broke don't fix it. Thank you for letting me scream into the abyss. I can't do my as well with this watered down weirdo version of image trace. It feels like someone tried to dumb it down for people who don't know what they're doing , but instead ruined it for everyone. Added a screenshot anyways just for you. I love you. bye.

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3 replies

Participant
August 7, 2023

Agreed. Ever since this update my image trace results have been atrocious. I thought I was going crazy so I tried image tracing some icons that were made of fairly simple shapes that, previously, I had no problem converting. It struggled to do even the most basic tasks.

Monika Gause
Community Expert
Community Expert
August 1, 2023

The Image Trace panel is docked in a group of panels. Can't you drag it out of there?

matthewm6739477
Participant
August 1, 2023

Thanks for replying. I get that I can jerryrig a way to get this to work but I'm paying for the working version. Not really great for workflow to have all these random windows floating around. 
I just don't want to have to use legacy versions of everything because they're breaking/changing everything all the time.

Larry G. Schneider
Community Expert
Community Expert
August 1, 2023

There are lots of problems with the Image Trace in 27.7. You may have to drop back to an earlier version to get it to work.