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defaultc2qj8oe2vq9e
Participant
May 1, 2024 9:33 AM UTC
Answered

Illustrator 28.0 on Mac super slow and laggy

Hi community, so even though I have tried reseting preferances, only having default library fonts, the illustrator is slow and laggy still. Copy and pasting simple objects are not fluid, and get "stuck" with the cursos click, meaning the shape does not release until with another mouse click!!!

 

With that, this is probably the worst experince with illustrator I have ever had in the past 10 years... I have tried other versions, but still its unbearable... Not even sure what Adobe is doing to rectify this, but help is mostly appreciated. Thanks.

    Monika Gause
    Monika GauseCorrect answer
    Community Expert
    May 1, 2024 9:43 AM UTC

    Are you on Mac Sonoma?

    Do you have the apps Magnet, Rectangle or Proofpoint installed?

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    7 replies

    aslancan32
    aslancan32
    Participant
    Dec 6, 2024 5:47 PM UTC

    If you're using mac quit Magnet App. 
    Magnet app cause lagging.

    Update: In magnet preferences Ignore illustrator and swich off the green button option. It work for me.  Have a great day.

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    ReWeb
    Participating Frequently
    May 30, 2024 1:10 PM UTC

    I'm on Sonoma 14.5 et Illustator 28.5 and the laggy windows and cursor still happening. I removed Magnet without success. I don't understand. Any tips ?

     
     

     

     

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    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    May 31, 2024 11:00 AM UTC

    PLease get it touch with Customer Care. They can login to your system. https://helpx.adobe.com/contact.html 

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    Monika Gause
    Community Expert
    Monika GauseCommunity ExpertCorrect answer
    Community Expert
    May 1, 2024 9:43 AM UTC

    Are you on Mac Sonoma?

    Do you have the apps Magnet, Rectangle or Proofpoint installed?

    Translate
      defaultc2qj8oe2vq9eAuthor
      Participant
      May 1, 2024 9:57 AM UTC

      I'm on Sonoma yes


      From that list, I have Magnet only

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      Bill Silbert
      Community Expert
      Bill SilbertCommunity Expert
      Community Expert
      May 1, 2024 11:24 AM UTC

      There have been lots of incompatibility problems with Sonoma. Make sure that your Illustrator is updated to the absolute latest version (28.4.1) for the best chance of it working well. I have seen some reports that the latest Sonoma (14.4.1) has caused some new issues with Illustrator so if you are on an earlier version and updating Illustrator works to fix your issues then I would leave Sonoma where it is.

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