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A
alluring_appreciator4415
Participant
March 25, 2024
Pregunta

Illustrator 28.1 GPU preview not function on intel UHD 730 driver version 31.0.101.5379

  • March 25, 2024
  • 2 respuestas
  • 410 visualizaciones

Initially, my machine, MSI B760 motherboard with integrated display, was running with the driver version 31.0.101.4255 and the GPU preview in Illustrator can function well.  When the system updated latest version, 31.0.101.5379, GPU prewiew halted and only CPU preview in function.  Moreover, CPU check box gone and showing "no suitable GPU" in "Performance" of preference menu.  

I did force down-grade of the driver to "4255",  the function resume.

Este tema ha sido cerrado para respuestas.

2 respuestas

B
Community Expert
Bobby HendersonCommunity Expert
Community Expert
April 2, 2024

How much RAM is installed in your computer?

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
March 26, 2024

Hello @alluring_appreciator4415,

We understand that encountering technical issues can be frustrating. Would you mind performing a clean reinstallation of the GPU drivers (Intel / NVIDIA / AMD) and setting the Graphics Preference to High-Performance for Illustrator (https://adobe.ly/3voiCCF) and checking if it helps?


Looking forward to hearing from you.

 

Thanks,

Anubhav

A
alluring_appreciator4415Autor
Participant
April 2, 2024

I mentioned "I did force down-grade" .  Actually, I made this post just after finished all downgrade progress.

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