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Participant
Oct 28, 2024 12:44 PM UTC
Question

Illustrator 29 on macOS 15.0.1 crashing when mac sleeps and autosave not working

Running Illustrator 29 on M1 Macbookpro (64gbram, OS15.0.1) Illustrator crashes sometimes when my mac sleeps and doesn't autosave or recover most documents. Having to remember to save every 5 mintes and close everything properly feels like adobe a decade ago. For now I've gone back to 28, which is always a shame.
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3 replies

Monika Gause
Community Expert
Community Expert
Oct 28, 2024 4:54 PM UTC

No app will reliably automatically save your documents.

 

So it's always good to take care of saving yourself.

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Participant
Oct 28, 2024 4:56 PM UTC

Thanks for that. Useful.

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Anubhav M
Community Manager
Community Manager
Oct 28, 2024 2:00 PM UTC

Hello @Everytimeref,

I understand how frustrating it can be to encounter crashes in the middle of work. Would you mind submitting the crash report using your Adobe email address and sharing it here for quick tracking? The steps are shared here: (https://adobe.ly/3Uq4KkH). We appreciate your time and patience in helping us resolve this issue.

Anubhav

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