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B_C_E_75
Inspiring
November 12, 2025
Question

Illustrator 30.0- More problems

  • November 12, 2025
  • 1 reply
  • 114 views

So... I had some major issues with 30.0 after using it for a week. I did all of the deleting preferences and stuff that is recommended and it actually made it worse. I completely uninstalled 30.0 and reinstalled 29.6.1. It has been working beautifully, as it did before 30.0. 

 

I decided to give 30.0 another chance while keeping 29.6.1 installed as well. I set all of my file associations to 29.6.1 and it was working as desired. ALL .ai files opened in 29.6.1 and I was able to work efficiently... until today. 

 

I had a system crash and had to restart. Since restarting, Framemaker will only open Illustrator files in 30.0. No matter how many times I set 29.6.1 as the default, Framemaker will not use it. It used to prior to today, but... whatever. 

 

I copy over all my actions, templates, graphic styles, symbols, brushes, custom keys, workspaces, etc. to 30.0. I open it, and it will NOT load my workspace. Restart Illustrator, still won't open workspace. I screen grab 29.6.1 and go through and set up 30.0 the same. Save the workspace. Close Illustrator and... it won't load the new workspace. It actually won't open any workspace. I set the workspace to my new one and click on "reset workspace". It kind of opens it the way I saved it, but with no Control Bar at the top, document file tab is floating as is my tool window. That's not how I set it!

 

I'm going to test it out this afternoon, but wow, how does something like this make it out of beta with so many issues? 

1 reply

Abhishek Rao
Community Manager
Community Manager
November 12, 2025

Hi @B_C_E_75,

 

Thanks for sharing the detailed feedback. I tested creating and retaining workspaces on my end in Illustrator 30.0, and it worked fine here, so to narrow it down, could you please confirm your OS details? Try manually resetting Illustrator preferences by moving the preferences folder out and then reopening Illustrator. You can follow the steps here: https://adobe.ly/47B1z0u or this quick guide: https://adobe.ly/3WPtAv9. If that doesn't help, please share your preferences folder with us, so we can test with it. You can zip it and upload it to a public file-sharing service like Google Drive or Dropbox, then share the link here or via DM if it's confidential.

Also, for the file association issue, please try the steps in this HelpX article and let me know how it goes: https://adobe.ly/4paRv4k.

 

Looking forward to your update.

Abhishek