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rb16-1364
Participant
March 26, 2026
Answered

Illustrator 30.2.1 crashing on launch - macOS Tahoe 26.3

  • March 26, 2026
  • 2 replies
  • 67 views

How do I get Adobe Illustrator to open? I have not been able to run Illustrator properly since updating to Mac OS Tahoe 26.3. Illustrator ( both 30.2.1 and 30.1) Open to the splash screen or What’s New screen and then gets stuck / beach ball and then I have to force quit. Iv’e uninstalled and even when back one version. Anyone else having this issue? 

    Correct answer rb16-1364

    This seems to have resolved. I Added Illustrator and Adobe CC to the accessibility settings and app management. Fingers crossed it does not happen again. eek! 

    2 replies

    rb16-1364
    rb16-1364AuthorCorrect answer
    Participant
    March 26, 2026

    This seems to have resolved. I Added Illustrator and Adobe CC to the accessibility settings and app management. Fingers crossed it does not happen again. eek! 

    Monika Gause
    Community Expert
    Community Expert
    March 26, 2026

    Did you already reset the Illustrator preferences? And did you give Illustrator Full Disk Access in the system?

    rb16-1364
    rb16-1364Author
    Participant
    March 26, 2026

    If I need to reset the Illustrator preference from within the app, I have not. I’ve given Ai accessibility in my Privacy & Security Settings. 

    rb16-1364
    rb16-1364Author
    Participant
    March 26, 2026

    I will also say that InDesign and Photoshop open and operate fine.