Illustrator 30.8.2 - Saves to network shared folder stop progressing

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I am having issues when trying to save files to my network shared folder. Saves will sometimes work, but at other times, the save stops progressing. Resource monitor shows no network, CPU, or disk activity. But the illustrator application itself is still running. I created a dump of illustrator, is there anyone here who could help diagnose the issue?

Ton Frederiks

Community Expert

@fashionable_Cosmos9483 Try if turning off Save in Background in Preferences > File Handling helps.

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Anubhav M

Community Manager

Hello @fashionable_Cosmos9483

I’m sorry to hear about your experience. Would you mind sharing more details, such as the version of the OS installed, whether this started happening after a recent change/update, and whether you’re encountering the same problem when saving to a local directory on your computer’s internal drive, so we can better assist you?

Looking forward to hearing from you.
Anubhav

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