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usususu35490004xy38
Participant
Oct 12, 2024 11:14 PM UTC
Question

Illustrator all of the sudden switches to CPU preview and can't go back

Today when I opened illustrator, it randomly whiched to CPU previewing. And, yes, I've tried everything.

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1 reply

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
Oct 14, 2024 12:50 PM UTC

Hello @usususu35490004xy38,

That does seem strange. Would you mind confirming the OS/Illustrator version installed, your computer hardware details like the CPU/GPU/Memory and if Illustrator behaves this way with all files, so we can better assist you?

Looking forward to hearing from you.

Anubhav

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